Delivery

Free within the UK mainland (excludes off shore islands & NI) – 48 hr courier ( 2-3) working days, (does not include weekends or bank holidays) .

We will usually ship the day after approval and payment before 1pm previous day (1-2 working days, does not include weekends or bank holidays)

We cannot guarantee delivery within the set time scales but we use a reliable courier that enjoys 98% success rate. If you require same day or 24hr courier, please contact us.

Returns

Please contact us within 2 days of receipt of delivery if you would like to return your purchase for a no quibble refund, returns will be fully refunded minus the restocking fee of 15% and customer return postage cost if applicable with condition all books returned in the condition they were sent. Damage will be deducted. Refunds are issued within 5 working days of receipt of return. bespoke, made to order or Aged leather are non refundable.

Exchanges are at Created Books discretion, replacement postage will be covered by the buyer, including any restocking fee.

(Please note, no quibble refunds only apply to orders under 5 metres and private not business, please ensure you are satisfied with Curated Books advice, information and images sent before despatch) email approval response must be within 12 hours of order or books may be sent without approval.

Up to 10% – 30% charge may apply for genre, height or limited colour specific books and agreed prior to order

Curated Books cannot be held liable for customer treatment of the books after sale, if the condition degrades after sale we will not replace books, books are purchased in good condition and will be the new owners responsibility to look after their purchase.

Please read our guide on how to care for your Antiquarian or Vintage books on our F.A.Q page.

Goods Damaged In Transit

When you sign for your delivery from the carrier, you must check you are receiving the correct number of parcels you are signing for, and ensure that you make a note if there appears to be any damage to any of the parcels. Please make sure you open your parcel immediately and carefully check the contents, as you must inform us within 2 working days of delivery of any damaged or incorrectly sent goods, (Please quote your order number in all correspondence).

Goods Lost In Transit

You will receive a notification from our carrier that your goods have been despatched, or a date agreed. You must notify us within 7 days of despatch of your order if you have not received your goods, we cannot claim losses and provide replacements after this time has lapsed. Please note requests to your courier to leave parcel with a neighbour or safe place is against our policy and you will do so at your own risk. Curated Books will not be held liable for losses or damage.